FAQ

FAQ – ZenovaStore

1. How long is delivery?
6–15 business days depending on location.

2. How do I track my order?
A tracking number is emailed once shipped.

3. Do you accept returns?
Yes, within 7 days through our Return Portal.

4. Where do I send returns?
To our Norwegian return center.

5. Do I pay for return shipping?
Yes, a $9.95 USD return fee applies.

6. My item arrived damaged — what do I do?
Register a return and upload photos/video.